Link to your listener’s concerns

1.Remain Positive
2.Focus on the Desired Outcome
3.Give and Request Feedback
4.Follow up after your communication
The importance of linking to your listener's concern

Knowing how to pass your listener’s relevancy test
Regardless of culture, the most effective motivator – RELEVANCY
! Think about yourself – How much of what you read/hear/see do you remember?
Mitrofanov Danila

Relevancy test – the speaker/writer must get your attention and motivate you to listen/read more
! STEP 2 – How to involve your listeners by linking relevant ideas to them ? How to make YOUR opinion relevant to them
Mitrofanov Danila

What is listening?
Speakers assume that the listener has heard what they said as they intended it.
Listeners assume that they have interpreted accurately.
Are you going out tonight?
Can I have some money?
Alina Zayko

What is listening?
Speaking always deliver an approximation of what you mean.
Listening and reading is always an interpretation + it is culturally conditioned.
Voice tonality, body language and shared values can help us understand the speaker.
Alina Zayko

ARE YOU ADDRESSING YOUR LISTENERS’ CONCERNS?
K. Mostenets

K. Mostenets

The Speaker : considers listeners’ concerns
Avoiding intercultural blind spots
K. Mostenets

How to implement Step 2
A. Ask yourself, “What are the concerns of my listeners or readers?” Spend 15 or 20 minutes writing down your opinions about what concerns them;
B. Read the answers again and delete any opinions that you do not want to use;
C. From what is left, choose three concerns that link “best” with the three opinions selected in Step 1. Write a sentence linking concise opinions to the concerns;
D. Edit each sentence several times until you are satisfied that it is as concise as you can make it.
E. Arrange the order from the most important to the least important.
Evgeni Kuritsyn

Instruction A
Asking different questions to be relevant;
Various questions linked to various concerns;
Choose a particular person or audience;
Answer the questions without restricting yourself;
One has to look at things from the perspective of another;
The flow of language process for Step 2 is more complex and time consuming but it becomes more fluid with practice – gaining insight into different kinds of listeners.
Evgeni Kuritsyn

Instruction B
Re-read everything that you have written;
Delete anything you now consider irrelevant or inappropriate.
Do not waste time justifying to yourself why; work quickly and instinctively.
Evgeni Kuritsyn

Instruction C
The “best” choices are not always the first concerns you come up with or even the most logical ones;
One has to be willing to articulate more personal, universal kinds of concerns;
Proving the relevance of your opinions you will motivate others to keep listening or reading.
Write three sentences combining
the opinions you expressed in Step 1
with the three concerns you selected.
Evgeni Kuritsyn

Instruction D
Simplify the sentences you wrote in C
Be clear and concise about what you want to say
Filatova Alexandra

Instruction E
Figure out what is relevant for your listeners
Decide the most important ideas and less important ones
Arrange the order
DO YOU CHOOSE YOUR CONCERNS OVER YOUR LISTENERS’ CONCERNS OR VICE VERSA?