Crypto-concierge service

TABLE OF CONTENTS
Market review/current situation
Rapid growth problems
Our solution
Core business processes description
Concierge-service functionality
Technical implementation of the project
Advantages of our Service
The social mission of our business
Sources of income for the project
Our team
The project’s roadmap

1 TRIL $
of cryptocurrency payments made in 2020
7.1%
of the European population use crypto wallets
*Source: https://cointelegraph.com/news/
Europe is the largest crypto economy in the world now
MARKET REVIEW
There are all premises that the use of cryptocurrencies will continue

RAPID GROWTH PROBLEMS
The financial infrastructure of EU countries does not keep up with the development of the crypto industry, and users of crypto wallets face the following problems:
All these factors are inconvenient to the users, hinder the growth of crypto wallet companies, and slow down the development of the industry as a whole
A limited number of businesses accepting cryptocurrency
Difficulties with converting cryptocurrencies to fiat and vice versa
Difficulties buying both: cheap and expensive products, using cryptocurrencies
Different limits and restrictions for crypto money users

OUR SOLUTION
We plan to create a concierge service with personal managers for our clients, which will act as an intermediary between companies that offer goods/services for fiat currency and customers who want to use cryptocurrency when buying these goods and services.
Alina
Crypto Concierge service consultant
Client
Shop
Cryptocurrency
Fiat
Goods and Services

CORE BUSINESS PROCESSES DESCRIPTION

CONCIERGE-SERVICE FUNCTIONALITY
With our concierge service, crypto wallet users will be able to:
purchase air tickets, make reservations and book hotel rooms
rent and buy cars
buy luxury items
buy or invest in real estate and many more

TECHNICAL IMPLEMENTATION OF THE PROJECT
The project’s website will have its own Instant Messenger (IM) integrated for crypto concierge clients to have direct customer service 24/7 in Portuguese, English, and other required languages.
Payments and transfers within the framework of the concierge service will be carried out based on our own software developed by our team
the online chat platform installed in our partners' crypto wallets will allow our clients to contact us at any time
for our customers' convenience; we are also accessible through popular social media platforms such as WhatsApp or Facebook messenger.
our company's website provides customers with instant messenger, phone number, and email address to contact us directly

ADVANTAGES OF OUR SERVICE
Will benefit from the possibility to provide crypto-concierge services to their clients
Crypto wallets
Will be able to buy goods/services through their crypto accounts quickly and conveniently
Retail customers
Will get access to the new pool of clients that were unavailable before
Partners (merchants)

Our project will benefit society in terms of:
creating new workplaces;
will help in increasing the EU attractiveness for crypto-tourists;
access to European markets and the US market will increase the Portuguese tax base;
help in increasing GDP growth in Portugal and the EU by introducing cryptocurrencies into the traditional economy more widely;
the project will cooperatе with charitable organizations and foundations.
SOCIAL MISSION OF OUR BUSINESS

SOURCES OF INCOME FOR THE PROJECT
Crypto-concierge as a B2B product will charge a subscription fee from the crypto-exchange platforms and crypto wallet businesses that will offer our crypto-concierge service to their users;
Crypto-concierge service will charge commissions from partners for attracting new customers/clients;
The crypto-concierge service will charge fees from users when making transactions during purchases of goods/services.

more than 5 years of experience in Ruby programming in the banking and fintech industries
OUR TEAM
An ambitious team of like-minded people with experience in developing crypto wallets, payment services and launching international projects in the field of cryptocurrency and fintech.
Ivan Zabrodin
Artem Kalmykov
SENIOR DEVELOPER
over 8 years of experience in Ruby/Java programming in banking and fintech industries
Dmitrii Antipkin
CEO
over 20 years of experience in consulting and marketing areas
IT DIRECTOR

OUR TEAM /2
The project will need additional employees. We plan to hire the following employees in our Portuguese office.

THE PROJECT’S ROADMAP