At the airport

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Important Questions at Check-In

Can I have your ticket, please?
May I see your

Important Questions at Check-In Can I have your ticket, please? May I
passport, please?
Would you like a window or an aisle seat?
Do you have any baggage?
What is your final destination?
Would you like to upgrade to business or first class?
Do you need any help getting to the gate?

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Check-In Practice Dialogue

Service agent: Good morning. Can I have your ticket, please? Passenger:

Check-In Practice Dialogue Service agent: Good morning. Can I have your ticket,
Here you are. Service agent: Would you like a window or an aisle seat? Passenger: An aisle seat, please. Service agent: Do you have any baggage? Passenger: Yes, this suitcase and this carry-on bag. Service agent: Here's your boarding pass. Have a nice flight. Passenger: Thank you.

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Going through Security

After you've checked in, you'll need to go through airport

Going through Security After you've checked in, you'll need to go through
security. It's important to follow instructions carefully and understand these requests:
Please step through the scanner - Asked when you are passing through metal detectors at the airport.
Please step to the side - Asked if a security officer needs to question you further.
Please raise your arms to the side - Asked when you are inside a scanner.
Empty your pockets, please.
Please take off your shoes and belt.
Please take any electronic devices out of your bag.

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Security Practice Dialogue

Security officer: Next! Passenger: Here's my ticket. Security officer: Please step through

Security Practice Dialogue Security officer: Next! Passenger: Here's my ticket. Security officer:
the scanner. Passenger: (beep, beep, beep) What's wrong? Security officer: Please step to the side. Passenger: Certainly. Security officer: Do you have any coins in your pocket? Passenger: No, but I have some keys. Security officer: Ah, that's the problem. Put your keys in this bin and walk through the scanner again. Passenger: OK. Security officer: Excellent. No problem. Remember to unload your pockets before you go through security next time. Passenger: I'll do that. Thank you. Security officer: Have a nice day.

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Passport Control and Customs

If you take an international flight, you'll have to

Passport Control and Customs If you take an international flight, you'll have
pass through passport control and customs. Here are some of the most common questions you can expect:
Can I see your passport?
Are you a tourist or here on business? - Asked at
customs to determine the purpose of your visit.
Do you have anything to declare? – Sometimes
people need to declare things they have
bought in other countries.
Have you brought any food into the country? - Some countries do not allow certain foods to be brought into the country.

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Passport Control and Customs Dialogues

Passport official: Good morning. Can I see your

Passport Control and Customs Dialogues Passport official: Good morning. Can I see
passport? Passenger: Here you are. Passport official: Thank you very much. Are you a tourist or here on business? Passenger: I'm a tourist. Passport official: That's fine. Have a pleasant stay. Passenger: Thank you.
Customs official: Good morning. Do you have anything to declare? Passenger: I'm not sure. I have two bottles of whiskey. Do I need to declare that? Customs official: No, you can have up to 2 quarts. Passenger: Great. Customs official: Have you brought any food into the country? Passenger: Just some cheese I bought in France. Customs official: I'm afraid I'll have to take that. Passenger: Why? It's just some cheese. Customs official: Unfortunately, you are not allowed to bring cheese into the country. I'm sorry. Passenger: OK. Here you are. Customs official: Thank you. Anything else? Passenger: I bought a T-shirt for my daughter. Customs official: That's fine. Have a nice day. Passenger: You, too.