Five main steps in creating an effective business letters

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Writing
Experienced businessmen every educated
managers person

Writing Experienced businessmen every educated managers person

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Five main steps in creating an effective business letters

Identify your aims

Establish

Five main steps in creating an effective business letters Identify your aims
the facts
Know the recipient
of the letter

Create a sample copy

Decide on the layout
of the letter

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Format
blocked
modified blocked
semi-blocked
Prose
Accuracy

Dear Kate,
I want to tell you how sorry I’m

Format blocked modified blocked semi-blocked Prose Accuracy Dear Kate, I want to
about what happened yesterday. I didn’t mean to hurt you and I’m really sorry I made you feel sad.
Why don’t we meet next Sunday just to have a good friendly talk?
I hope you’ll forgive me. I want to say again how sorry I’m
Love,
Max

3 acpects:

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Letter Layout

Includes

Letterhead

Name and address
of the recipient

Dateline

Salutations

Closing

Signature

Communication

Enclosures

Letter Layout

Letter Layout Includes Letterhead Name and address of the recipient Dateline Salutations

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How to Write an Address

In Great Britain
Title and name of

How to Write an Address In Great Britain Title and name of
the addressee
Position in the company
Name of the company
Number of the building
Name of the street
Name of the city, town or locality
Postal district abbreviation
Postal service head-office
abbreviation and number
Name of the country

Ms. J. Simpson
Chief Manager
Chapman & Hall Plc.
11 New Fetter Lane
London EC4P 4EE
England

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How to Write an Address

In the USA
Title and name of the addressee
Position

How to Write an Address In the USA Title and name of
in the company
Name of the company
Number or name of the building
Name of the street
Name of the city, town or locality
Name of the state
Postal index
Name of the country

Ms. A. Arafel
Production Manager
McCraw-Hill Book Inc.
1221 Avenue of the Americas
New York, NY 10020
USA

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How to Write an Address

In Russia
Title and name of the addressee
Position in

How to Write an Address In Russia Title and name of the
the company
Name of the company
Number or name of the building
Name of the street
Name of the city, town or locality
Name of the region (if necessary)
Postal index
Name of the country

Mr. Yu. Gusev
The director
Britania Ltd.
20 Shkol’naya street
B.Murashkino, 606360
Russia

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MD (Maryland)
ME (Maine)
MI (Michigan)
MN (Minnesota)
MT (Montana)
NB (Nebraska)
SC (South Carolina)
Sd

MD (Maryland) ME (Maine) MI (Michigan) MN (Minnesota) MT (Montana) NB (Nebraska)
(South Dakota)
TN (Tennessee)
TX (Texas)
UT (Utah)

AK (Alaska)
Al (Alabama)
AR (Arkansas)
AZ (Arizona)
CA (California)
Co (Colorado)
GA (Georgia)
HI (Hawaii)
ID (Idaho)
IL (Illinois)
IN (Indiana)

Postal service abbreviations


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Date writing

06.05.10
06.05.10
UK the USA
6th May May 6th

Date writing 06.05.10 06.05.10 UK the USA 6th May May 6th

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Formal Informal

Mr. Davies
Dear Mr. Morgan

Dear Mary
Dear Chris Morgan

Salutation

Formal Informal Mr. Davies Dear Mr. Morgan Dear Mary Dear Chris Morgan Salutation

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«Yours sincerely» ? a person you’ve met or talked to.
«Yours faithfully» ?to

«Yours sincerely» ? a person you’ve met or talked to. «Yours faithfully»
people you don’t know.
«Sincerely yours» and «Yours truly» ? are American ways of closing letters

Closing

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Word combinations in business letter

8: a.m. in the morning = 8:00 a.m.

Word combinations in business letter 8: a.m. in the morning = 8:00

At this point of time = now
Both together = both
Bring to an end = end
During the time that = while
Enclosed herein = enclosed

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Word combinations in business letter

For the purpose of = to
For the sum

Word combinations in business letter For the purpose of = to For
= for
Give an answer = to answer
Have an ability to = can
On the occasion of = on
Take into consideration = consider

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Thank-you letter

a plan of letter
Your address
Date
Name and address you are to
Greeting
Mention the

Thank-you letter a plan of letter Your address Date Name and address
date. Remind of the position for which you were interviewed
Restate your interest in the position, strengths, experience, skills, accomplishments and slant
Third paragraph: thank the employed for the time and consideration.
Close with a suggestion for further action. Provide your phone number
Closing

Thank-you letter

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