Hotel. General English

Hotel
Room
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Reception
Desk
Front Office
Receptionist
Clerk
Customer
Guest
The Customer is checking-in at the front desk
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Keys
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Elevator
Lift
Luggage
Bell Hop
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Double Room- One bed-two people
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Single Room
One bed-One person
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Twin Room
2 Beds-
Two people
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The maid from the house-keeping
department cleans the room.
Room-service department
delivers meals to our room
And she changes the towels,
sheets and pillows
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Shower
Bath
Would you like to have a room with a bath or a shower?
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Good evening, welcome to our Hotel.
Thank you- I’d like to book a
room for tonight
Super Dooper Hotel
What is the customer doing?
Checking in? Checking out?
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Super Dooper Hotel
Certainly- For how many people?
Just one-only me.
Would you like a
or a room?
I’m alone so a will be fine
What type of room does the guest want?
Double Single Twin
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Do you want a room with a
or a
I would really like to have a
The guest wants to have a room with a
Bath-tub Shower
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Fine- Here are your
Its room 201
Have a good night.
The clerk gives the customer her
cash
Pillow
Keys
Luggage
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Hello-this is Room 201
I’m hungry, please send me a sandwich
and an orange juice
The customer is calling
Reception
House-keeping
The bell-hop
Room Service
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When we check –out
we must pay the bill.
We can pay by credit card
Or with cash
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Indicate the items: Single room, Customer, Bell-hop, hotel, Elevator, receptionist, double room, house-keeper, keys, room-service, twin room.
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CONVERSATION PRACTICE
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B: Hello, I would like a room for tonight.
Friday, August 15th.
the 20th through the 23rd.
A: Big Time Hotel. Can I help you?
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A: What kind of room would you like?
B: I’d like a single room, please.
double
twin
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A: Hold on, please.... I’m afraid all our single rooms are reserved. The only room we have available is a twin.
B: How much for the twin room?
A: Sixty dollars including tax.
excluding tax / before tax.
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B: Does that include breakfast?
A: No, but breakfast is available in our dining room.
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B: OK, I’ll take a room for tonight (only).
A: I’ll need to get your credit card information to guarantee your room....
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