Business Letter Formats

CONTENTS
Envelope ________3
Business Letter _4
Fax _______________ 5
E-mail ________6
Memo ________7
Letter of Enquiry___________________________8
Offer Letter _______________9
Letter of Acknowledgement _______10
Order Letter ______________________________11
Letter of Complaint _______ 12
Letter of Application ________ 13
CV (Resume) _______14
Cover Letter _______15
Contract _______16
Exercises _______________________________17
Literature Used __________________________18

Envelope (Конверт)

BUSINESS LETTER (ДЕЛОВОЕ ПИСЬМО)
Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel:
Fax:
Email:
[email protected]
October 23, 2006
Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL
Dear Mr Flintstone,
With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856. The order will be shipped within three days via UPS and should
arrive at your store in about 10 days. Please contact us again if we can help in any way.
Yours sincerely,
Kenneth Beare
Kenneth Beare
Director of Ken's Cheese House
http://esl.about.com/cs/onthejobenglish/a/a_basbletter.htm
Model letter ¹
1. Sender's address
and contact information
(Aдрес отправителя
и контактная информация).
2. Date (Дата).
3. Inside address
(Адрес получателя).
4. Salutation (Обращение).
5. Body of the letter (Текст письма).
6. Complimentary close
(Заключительная формула вежливости).
7. Sender’s name and Signature
(Имя и подпись отправителя ).
¹ Данная модель служит основой для различных типов деловых писем , отличающихся лишь по своему содержанию. Некоторые из них представлены в данном пособии.

ФАКС
FAX
TO: World Travel Reservations
Company: Wonderful Travel, Inc
Fax: [phone]
FROM (Sender): Mrs. J.N. Jones
Address: Rockford Arms Hotel, Rockford, CO 33333
Phone: [phone]
Fax: [phone]
Date: 7 September
Total Pages: 1
World Travel Reservations:
Please reserve one seat on your Around the World tour leaving London on March 12, returning May 21. I am enclosing a down payment (предоплата) of $1,000.00 (one thousand dollars) by personal check.
Thank you.
Sincerely yours,
Mrs. J.N. Jones
Кому: имя (название) адресата
Компания: название
Факс: номер
От (отправитель): имя
Адрес (отправителя):
Номер телефона (отправителя):
Номер факса (отправителя):
Дата (отправки)
Общее количество страниц:
Текст сообщения

E-MAIL (ЭЛЕКТРОННОЕ СООБЩЕНИЕ)
From: Han Yoo Jin
To: STAFF
Cc: Alfred Chace, John Moore
Bcc: Edmund Hill
Sent: 12 March 2012 -14:54
Subject: Security upgrade
Attachment: Security Pass System Diagram; Security Equipment Map
Dear All
As you are aware, we have recently had a number of security breaches in our offices. This has meant that we have had to introduce a series of new security measures.
Because of the recent changes I am attaching a diagram that shows how to use the new security pass system. It also includes a map displaying all the new security equipment on site.
Yoo-Jin Han
Head of Security
cc (carbon copy) – копия данного письма отправлена еще кому-либо (Alfred Chace, John Moore);
bcc (blind carbon copy) – скрытая копия данного письма отправлена определенному человеку, причем никто больше об этом сообщении не должен знать (Edmund Hill).
Attachment – файл, прикрепленный к письму

MEMORANDUM (MEMO) (СЛУЖЕБНАЯ ЗАПИСКА)
CHOCOLATE HEAVEN EMPORIUM
MEMO
TO: All Staff
FROM: Management, Tara Collins
DATE: November 9th, 20
SUBJECT: STAFF CHRISTMAS PARTY
It's that time of year again. As you all know, Christmas is our busiest season of the year. Every year it is a struggle for management and supervisors to find the time and energy to organize a staff Christmas party. This year, we have decided to postpone the Christmas party until after our busy season.
Party Details
Date: Second or third Saturday in January
Theme: Beach
Food: Caribbean
Special events: Karaoke and belly dancing
We apologize that the celebration will have to wait until the New Year, but we guarantee that it will be worth the wait. Anyone interested in volunteering to help out with the event is encouraged to call Lucy, our events coordinator. Lucy's cell phone number is 222-3098. Please contact Lucy outside of business hours regarding this matter.
Thank you.
T.C.
http://www.englishclub.com/business-english/correspondence-memo.htm
T.C. – Tara Collins (инициалы автора служебной записки)

LETTER OF ENQUIRY/ REQUEST
(ПИСЬМО-ЗАПРОС)
Dreamtime Movies Universal Ltd
54 Oxford Road, Skagnes SK3 4RG
Tel: [phone] Fax: [phone]
Email:
[email protected]
March 20, 2012
Lingua Services Galactic Ltd
69 Milk Street
LONDON SW7 6AW
Dear Sirs
Translation Brochure
I should be grateful if you would send us your brochure and price list about your translation services.
We are currently developing our sales literature and web sites and are interested in translating these
into five languages apart from English.
I look forward to hearing from you.
Yours faithfully
Andrea Philips
Andrea Philips
Marketing Manager
http://www.englishclub.com/business-english/correspondence-information-requesting.htm

OFFER LETTER (ПИСЬМО-ПРЕДЛОЖЕНИЕ)
Computer World, Ltd. 390, Lewis Street, Chicago, IL 60609
Tel: [phone] Fax: [phone]
Email:
[email protected]
.
April 21, 2012
Data Control International, Inc.
11111 Morris Lane,
Kankakee , IL 60620
Dear Mr. Davis,
We thank you for your letter of 15 May.
We have pleasure in sending you our catalogue of Computers and Microprocessors where you can find full
information about the various models. We enclose ten colored descriptive leaflets.
We can offer these computers to you at huge savings. Manufacturer's suggested retail was $3,500.00 but our
price is $ 2,699.00 each. Our prices and terms are stated in the attached list.
Yours faithfully,
Thomas Hood
Thomas Hood
Sales Manager
http://www.4hb.com/letters/ltrgwmuschl.html

LETTER OF ACKNOWLEDGEMENT
(ПИСЬМО-ПОДТВЕРЖДЕНИЕ)
Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel/Fax: [phone]
Email:
[email protected]
October 23, 2006
Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL
Dear Mr Flintstone:
With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856. The order will be shipped within three days via UPS and should arrive at your store in about 10 days. Please contact us again if we can help in any way.
Yours sincerely,
Kenneth Beare
Kenneth Beare
Director of Ken's Cheese House
http://esl.about.com/cs/onthejobenglish/a/a_basbletter.htm
UPS (United Parcel Service) – объединенная служба доставки посылок

ORDER LETTER (ПИСЬМО-ЗАКАЗ)
Fred Finkleham
87 Broad Street North
Mountainveiw, WA 99999
May 23, 2011
Mr. Jack Brown,
Director
Used Books Online
Seattle, WA 98795
Dear Mr. Brown:
Would you please send me the following used books via COD?
According to your Web site, orders need to include the title, author, and publisher.
Title: "Driving Home"
Author: Peter Lawford
Publisher: Jackson and Co.
Title: "Landscaping for Fun"
Author: Janet Patterson
Publisher: Nature Ltd.
Thank you very much,
Fred Finkleham
Fred Finkleham http://esl.about.com/od/businessenglishwriting/a/w__order.htm
Notes: COD (cash on delivery) - оплата наличными при доставке

LETTER OF COMPLAINT (ПИСЬМО-ЖАЛОБА)
Highway, Inc.
222 Broadway, New York, WY 10001
Tel/Fax: [phone]
January 12, 2010
Computer World, Ltd.
390 Lewis Street
Chicago, IL 60609
Dear Sirs,
I am writing to express my extreme displeasure with the CopyMax 3000 multi-function
printer your sales representative sold me on January 10, 2010. Contrary to the rep's
assertions, the printer is loud and slow. Not only is the printer faulty, it does not have the
features I require.
Therefore, I will be returning the copier and would be grateful for a suitable (10%) refund.
Please contact me at your earliest convenience to schedule a time to pick up the copier,
and to confirm the full refund. I have enclosed a copy of the sales agreement as well as
the receipt of payment.
Yours faithfully
Jane Boswell
Jane Boswell
Marketing Director
http://www.complaintletter.net/Copy_Machine_Complaint_Letter.php

LETTER OF APPLICATION
(ПИСЬМО-ЗАЯВЛЕНИЕ)
John Brown,
17 Seventh Avenue
Black Rock, AR 22222
March 21, 2011
Easy Correspondence Courses, Inc.
87 East Main Street
Littletown, SC 77777
Dear Director:
I would like to apply for a course in Computer Language II. Please find my
application form enclosed.
Thank you,
John Brown
John Brown

CURRICULUM VITAE (CV) / RESUME
(АВТОБИОГРАФИЯ / РЕЗЮМЕ)
Personal Details (Личныеданные) Address
Melanie Henderson 99 Newlands Park
Date of birth London SW30 8UJ
3.11.1978 Tel: [phone]
Education (Образование)
1997-present
Degree in French and Film Studies, University of London
Degree performance to date: 2.1
Specialist subjects: British Cinema, The Narrative Technique
1992-1997
Royal Latin School, Aylesbury
4A Levels: French (B), German (C), English (B), Film studies (A)
7 GCSEs: French (A), German (A), English (A), History (B), Art (A),
Maths (B),
Economics (B)
Work experience (Опыт работы)
1999
Information Officer, Futuroscope, France
Responsible for dealing with enquiries in a busy office, responding to
2000 enquiries a week. This demonstrated my ability to retain a
professional approach and a sense of humour while working under
pressure
1998
Customer Services Assistant
Provided support for customer enquiries. Dealing with customers’
complaints demonstrated my ability to remain calm under pressure.
Explaining complex issues simply and clearly helped me to develop
my communication skills.
Skills (Навыки)
Good working knowledge of Microsoft Word and Excel
Spreadsheets. Working knowledge of French and Italian. Current
clean driving license
Interests (Интересы)
Travel: I have travelled extensively and independently in Europe.
Music: I play the guitar in semi-professional band at school.
Referees/References (Рекомендатели/Рекомендации)
Hamish Roberts Richard Gayle
(Tutor at University of London) (Customer Services Manager/DAT)
17 Woodland Avenue 31 Pleasant Street
Oxford London
OX75GGR SE813LSR
Notes: В состав резюме могут входить и другие разделы , например, Objective (Цель или Должность, которую хотели бы получить).

COVER(ING) LETTER
(СОПРОВОДИТЕЛЬНОЕ ПИСЬМО К РЕЗЮМЕ)
26 rue Washington
75008 PARIS
France
tel: [phone]
email:
[email protected]
November 13, 2010
The Principal
Interplay Languages
77 bd Saint Germain
75006 PARIS
Dear Madam
Director of Studies
I am interested in working as Director of Studies for your organisation. I am an EFL language instructor with nearly 10 years' experience to offer you. I enclose my resume as a first step in exploring the possibilities of employment with Interplay Languages.
My most recent experience was implementing English Through Drama workshops for use with corporate clients. I was responsible for the overall pedagogical content, including the student coursebook. In addition, I developed the first draft of the teacher's handbook.
As Director of Studies with your organisation, I would bring a focus on quality and effectiveness to your syllabus design. Furthermore, I work well with others, and I am experienced in course planning.
I would appreciate your keeping this enquiry confidential. I will call you in a few days to arrange an interview at a time convenient to you. Thank you for your consideration.
Yours faithfully
Rachel King
Rachel King http://www.englishclub.com/business-english/correspondence-cv-covering-letter.htm

CONTRACT (КОНТРАКТ)
CONTRACT
Manchester February 24, 1998
GreenGlass Ltd, hereinafter referred as: "Seller", with residence in
Manchester, U.K., represented by Managing Director Mr.Goldsmith, and Food plant "Ukrhlib", hereinafter referred to as: "Buyer" with residence in Kyiv, Ukraine, represented by General Director Mr.Vodas. Both parties recognising plenipotentiary representatives of the firms agreed in concluding and signing the contract which involves the following provisions:
1. Subject of the contract (Предмет договора)
The Seller shall sell and the Buyer shall purchase the new technological line for food processing industry, Model ZX245.
2. Terms of delivery and payment (Условия поставки и оплаты)
The Seller is obliged to deliver the new processing line, Model ZX 245 within 30 working days after the signing of the contract if the payment was realised by the Buyer in the form of irrevocable, confirmed, indivisible letter of credit, to the account of the Seller not later than in 10 banking days after the contract was signed to the amount stipulated in the Supplement to the Contract.
3. Transportation (Транспортировка)
The line shall be shipped and delivered on FOB conditions to the port indicated by the Buyer. The Seller shall be in charge to pay all the expenses connected with transportation up to the frontier, and then the Buyer shall undertake all the taxes and duties existing on the territory of Ukraine.
4. Insurance (Страхование)
The line is insured by the Seller to the amount of 1 000 000.-- USD. In case of any damage during the transportation the losses shall be refunded to the Buyer.
The Seller shall provide the Buyer with 1 year guarantee for the line and all the necessary technical documentation. In the case of break down the specialist of the Seller shall be ready to assist to the Buyer free of charge within 2 years after the date of purchase.
5. Penalty (Штрафы)
In the case if the Seller couldn't deliver the line in the mentioned above terms without any particular reason, the Seller should indemnify the Buyer all possible losses including 0,5 % penalty every day of the shipment delay, and the Contract should be considered annulled..
In the case the Buyer failed to pay the contract within the term stipulated by the Contract, the Buyer should indemnify the Seller all the possible losses including 0,5 % penalty every day for the delay of payment.
6. Arbitration (Арбитраж)
All disputable questions if any, should be presented to the Arbitrage Court of Great Britain or Ukraine by the agreement of the Seller and the Buyer.
7. Force major (Форс-мажор)
In the case of the war, earthquake, flood or changes in the legislation or any other reasons which arise in the countries and couldn't be overcome by the parties because they are force major and last more than 30 days the parties have the right to inform each other about these conditions and not to fulfil their obligations under the Contract.
The Contract was done in duplicate. Both copies have equal juridical validity.
8. Juridical addresses of the parties (Юридический адрес сторон)
Seller Buyer
Account Account
Signatures
On behalf of the Seller On behalf of the Buyer
http://www.4hb.com/letters/ltrcongood1.html

Exercises
Перед вами конверт. Соотнесите информацию под определенным номером на конверте с тем, что она обозначает:
the state name in the mailing address
the sender
the house number in the return address
the addressee
the street name in the mailing address
the ZIP Code in the return address

1. Перед вами конверт. Соотнесите информацию под определенным номером на конверте с тем, что она обозначает.
(6) the state name in the mailing address
(1) the sender
(2) the house number in the return address
(4) the addressee
(5) the street name in the mailing address
(3) the ZIP Code in the return address

2. Найдите русские соответствия названий следующих типов деловых писем:
Cover letter
Memorandum
Letter of Complaint
Letter of Application
Order letter
Letter of Acknowledgement
Curriculum Vitae
Letter of Request
Offer letter
Письмо-запрос
Письмо-подтверждение
Письмо-заявление
Резюме
Служебная записка
Письмо-предложение
Письмо- жалоба
Письмо-заказ
Сопроводительное письмо

2. Найдите русские соответствия названий следующих типов деловых писем:
Cover letter
Memorandum
Letter of Complaint
Letter of Application
Order letter
Letter of Acknowledgement
Curriculum Vitae
Letter of Request
Offer letter
i) Сопроводительное письмо
e) Служебная записка
g) Письмо- жалоба
c) Письмо-заявление
h) Письмо-заказ
b) Письмо-подтверждение
d) Резюме
a) Письмо-запрос
f) Письмо-предложение

3. Расположите части делового письма в правильном порядке.
a. Yours truly,
b. October 5, 2012
c. Thank you for sending the samples of goods. The parcel arrived safely and in time. We appreciate your care and promptness.
d. Steve R. Hood
e. ABC Corporation
132 Long Street
Bigtown, CA 88668
f. Dear Sir:
g. James K. Harris Associates
Fourth and Pine Streets
Los Angeles, CA 88888

3. Расположите части делового письма в правильном порядке.
1
g. James K. Harris Associates
Fourth and Pine Streets
Los Angeles, CA 88888
2
b. October 5, 2012
3
e. ABC Corporation
132 Long Street
Bigtown, CA 88668
4
f. Dear Sir:
5
c. Thank you for sending the samples of goods. The parcel arrived safely and in time. We appreciate your care and promptness.
6
a. Yours truly,
7
d. Steve R. Hood

4. Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки (memo):
DATE: 25th May
1)________ : Marketing Manager
2) ________ : Claire Mc. Elroy
3) ________ : Demonstration of a new product
The 4) ______ of SFE Company will visit us on 2 June to demonstrate their new product
which you are sure to be interested in. Please arrange the time to meet him so that all
your staff could be present.
5) ________
To
Sales Manager
C.M.
Subject
From

4. Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки (memo):
DATE : 25th May
1) To : Marketing Manager
2) From : Claire Mc. Elroy
3) Subject : Demonstration of a new product
The 4) Sales Manager of SFE Company will visit us on 2 June to demonstrate
their new product which you are sure to be interested in. Please arrange the
time to meet him so that all your staff could be present.
5) C.M.
1) To
4) Sales Manager
5) C.M.
3) Subject
2) From

5. Какой из указанных разделов не характерен для
a) Резюме:
1. Education
2. Work experience
3. References (Referees)
4. Future plans
5. Personal Details
6. Skills
7. Interests
8. Address and contact information
9. Date and signature
b) Электронного письма
(e-mail)
1. Name of the person sending the email
2. Name of the person / people the email is addressed to
3. Person / people who receive the mail though it is not addressed directly to them
4. Date (and time)
5. Information about the content of the email
6. Opening
7. Body of the email
8. Closing
9. Name and job title
10. ZIP Code

5. Какой из указанных разделов не характерен для
a) Резюме:
1. Education
2. Work experience
3. References (Referees)
4. Future plans
5. Personal Details
6. Skills
7. Interests
8. Address and contact information
9. Date and signature
b) Электронного письма
(e-mail)
1. Name of the person sending the email
2. Name of the person / people the email is addressed to
3. Person / people who receive the mail though it is not addressed directly to them
4. Date (and time)
5. Information about the content of the email
6. Opening
7. Body of the email
8. Closing
9. Name and job title
10. ZIP Code

6. Определите, к какому виду делового документа относится представленное ниже письмо:
1. Cover Letter
2. Memo
3. E-mail
4. Enquiry Letter
From: Marcus Robinson
To: Claude Guillaud
Сс: Ben Johnson, Jack Woody
Sent: 17 August 2011 – 10:27
Subject: Website presentation
_____________________________________________________________________________
Hi
Please find attached a copy of my presentation for the meeting next week. I’ve also attached a copy of the handout that I’m going to give to everyone. Could you check both documents for me and let me know what you think? I’d be really grateful for any suggestions.
Thanks
Marcus

6. Определите, к какому виду делового документа относится представленное ниже письмо:
1. Cover Letter
2. Memo
3. E-mail
4. Enquiry Letter
From: Marcus Robinson
To: Claude Guillaud
Сс: Ben Johnson, Jack Woody
Sent: 17 August 2011 – 10:27
Subject: Website presentation
___________________________________________________________________________
Hi
Please find attached a copy of my presentation for the meeting next week. I’ve also attached a copy of the handout that I’m going to give to everyone. Could you check both documents for me and let me know what you think? I’d be really grateful for any suggestions.
Thanks
Marcus

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
А.
1. Resume
2. Memo
3. Advertising letter
4. Contract
The buyer hereby undertakes to accept the goods and pay for them in accordance with the terms of the contract.
It is agreed that identification shall not be deemed to have been made until both the buyer and the seller have agreed that the goods in question are to be appropriated to the performance of the contract with the buyer.
The buyer shall make payment for the goods at the time when and at the place where the goods are received by him.
Goods shall be deemed received by the buyer when received by him at.
B.
1. Letter of Acknowledgment
2. Order Letter
3. Offer letter
4. Letter of Application
I am writing to confirm your two days at Limewood Spa. The Spa expects you on the evening of Thursday 12th. Your personal trainer is meeting you at 9.00 a.m. on the Friday morning. He will assess your needs and provide you with a plan to ensure that you make the most of your stay with us. If you are interested in booking any of our other facilities, please check our website and online booking system.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
А.
1. Resume
2. Memo
3. Advertising letter
4. Contract
The buyer hereby undertakes to accept the goods and pay for them in accordance with the terms of the contract.
It is agreed that identification shall not be deemed to have been made until both the buyer and the seller have agreed that the goods in question are to be appropriated to the performance of the contract with the buyer.
The buyer shall make payment for the goods at the time when and at the place where the goods are received by him.
Goods shall be deemed received by the buyer when received by him at.
B.
1. Letter of Acknowledgment
2. Order Letter
3. Offer letter
4. Letter of Application
I am writing to confirm your two days at Limewood Spa. The Spa expects you on the evening of Thursday 12th. Your personal trainer is meeting you at 9.00 a.m. on the Friday morning. He will assess your needs and provide you with a plan to ensure that you make the most of your stay with us. If you are interested in booking any of our other facilities, please check our website and online booking system.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
С.
Memo
Order letter
Letter of Complaint
Letter of Application
I’m a student of microbiology in Geneva, Switzerland. I would like to apply for entrance to your university. Would you please send me an application form and information about your university.
D.
Offer Letter
Letter of Complaint
CV (Resume)
Cover Letter
I’m completely dissatisfied with the lunch we had at your restaurant on Thursday 17th December. To begin with, the dishes we ordered were inedible. There was so much salt and pepper on the food that it was impossible to eat the whole meal. I must also point out that your advertisement was misleading as there were only two vegetarian dishes on the menu.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
С.
Memo
Order letter
Letter of Complaint
Letter of Application
I’m a student of microbiology in Geneva, Switzerland. I would like to apply for entrance to your university. Would you please send me an application form and information about your university.
D.
Offer Letter
Letter of Complaint
CV (Resume)
Cover Letter
I’m completely dissatisfied with the lunch we had at your restaurant on Thursday 17th December. To begin with, the dishes we ordered were inedible. There was so much salt and pepper on the food that it was impossible to eat the whole meal. I must also point out that your advertisement was misleading as there were only two vegetarian dishes on the menu.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
E.
Order letter
Letter of Complaint
Memo
Enquiry (Request)
With reference to your advertisement in the newspaper Today we would like to receive your catalogue and price-list of goods. Please state what discount you allow for quantities and cash payment.
F.
Offer Letter
Letter of Complaint
Order letter
Cover Letter
Would you please send me 10 copies of World Wide Dictionary, 2nd edition, 2011. I am enclosing a money order for $550 to cover costs and shipping. If this amount is not correct, please let me know.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
E.
Order letter
Letter of Complaint
Memo
Enquiry (Request)
With reference to your advertisement in the newspaper Today we would like to receive your catalogue and price-list of goods. Please state what discount you allow for quantities and cash payment.
F.
Offer Letter
Letter of Complaint
Order letter
Cover Letter
Would you please send me 10 copies of World Wide Dictionary, 2nd edition, 2011. I am enclosing a money order for $550 to cover costs and shipping. If this amount is not correct, please let me know.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
G.
Order letter
Letter of Complaint
Cover Letter
Enquiry (Request)
From the Acme web site I learned about your need for a sales representative for the Virginia, Maryland, and North Carolina areas. I am very interested in this position with Acme Pharmaceuticals, and believe that my education and employment background are appropriate for the position.
H.
Offer Letter
Memo
Order letter
Cover Letter
Thank you for your request for pricing for ACME Explosives products. Based on our current pricing, we would be able to provide you with the 300 units TNT dynamite at a per-unit price of $1, or a total of $300. I would point out that our quantity discount rate structure reduces the price for orders of 500 to 1,000 units of this model to $0.90.

7. Определите, к какому виду делового документа относится представленный ниже отрывок:
G.
Order letter
Letter of Complaint
Cover Letter
Enquiry (Request)
From the Acme web site I learned about your need for a sales representative for the Virginia, Maryland, and North Carolina areas. I am very interested in this position with Acme Pharmaceuticals, and believe that my education and employment background are appropriate for the position.
H.
Offer Letter
Memo
Order letter
Cover Letter
Thank you for your request for pricing for ACME Explosives products. Based on our current pricing, we would be able to provide you with the 300 units TNT dynamite at a per-unit price of $1, or a total of $300. I would point out that our quantity discount rate structure reduces the price for orders of 500 to 1,000 units of this model to $0.90.