Due dilligence

Typical deliverables of a Due Diligence:
Risk-management
Business case
Tax analyses (Vat in focus)
Performance assessment, duty and task analyses
Organisational analyses
Decision process analyses, KPI analyses
IT functions, support analyses
Balance sheet

Operations Management – Project Management
Project organisation
Execution level
Decision preparation & Quality check
Decision taking
HO Bank = Head Office of the Bank Bank = organisation which wants to outsource functions
HO OS = Head office of Outsourcing Company OS = Outsourcing company which will take over functions from the Bank

Role: Project Manager
Main tasks / duties
Escalation body & decision making on Project level in alignment with dedicated Project Manager and other Line Managers
Coaching and challenging PM in a collaborative style, collaboration with all PMs and Stream Leads and Team Leads
Overall Project planning & controlling focusing on milestones and critical path
Overall Project Resource Management (e.g. consultants, open positions, vacations, etc.)
Overall Project Quality, processes, Issues & Risk Management
Overall Budget Management
Representative of the Project, STC preparation, execution and post-activities
Relationship Management to key stakeholders related to the Project and bridging Project interests and escalations with related bodies
Collaboration with Project Office and Planning & Control Group
Role: Project Manager in Project Office
Curatorship for the Stream
Escalation body & decision making on Stream level in alignment with dedicated Stream Manager and other Line Managers
Coaching and challenging Stream Lead in a collaborative style
Support Stream and team planning as well as re-planning sessions of the Master plan
Identify, challenging, tracking and drive solving of Stream Issues & Risk Management
Stream Resource Management
Duties in Project Office
Define Strategic directions of Project quality, processes and dependencies as well as solving overall Project risks
Identify, Steer, controlling & tracking of interdependencies between Streams
Representative of Stream in the Sponsor JF and STC, support Sponsor and STC preparation and post-activities
Relationship Management to key stakeholders related to the Stream and bridging Stream interests and escalations with related bodies
Collaboration with Planning & Control Group
Main tasks / duties

Main tasks / duties
Role: Stream Manager
Escalation body & decision taking on Stream level in alignment with dedicated team Leads
Driving and challenging Team Lead in a collaborative style
Drive Stream planning and planning reviews
Identify, steer controlling & tracking of critical path, milestones, dependencies and key Stream tasks
Identify, challenging, tracking and drive solving of Stream issues, Risk & Task Management
Support PM Jour Fixe preparation and post-activities
Support Project Office as well as Planning & Control Group on demand
Relationship Management to key stakeholders related to the Stream and bridging Stream interests and escalations with related bodies
Role: Team Manager
Escalation body & decision taking on Team level in alignment with dedicated team member
Driving and challenging Team member in a collaborative style
Drive Team planning and planning reviews
Identify and manage dependencies related to the Team deliverables
Steering, controlling & tracking of critical path, milestones and key team tasks
Identify, challenging, tracking and drive solving of Team issues, Risk & Task Management
Relationship Management to key stakeholders related to the team and bridging Team interests with related bodies
Collaboration with all relevant bodies (e.g. other Stream leads, Experts, Planning & Control Group)
Support other Teams based on clear request
Main tasks / duties

Main tasks / duties
Main tasks / duties
Role: UAT Manager
Escalation body & decision taking for UAT in alignment with dedicated Stream Lead/PM
Driving and challenging UAT “Coordinators” in a collaborative style
Drive UAT planning and planning reviews
Plan topics and activities according to the UAT Strategy
Identify and manage dependencies related to UAT and each single deliverable
Steering, controlling & tracking of critical path, milestones and UAT tasks
Identify, challenging, tracking and drive solving of UAT issues, Risk & Task Management
Support STC preparation and post-activities
Relationship Management to key stakeholders related to UAT and bridging UAT interests and escalations with related bodies
Role: Training Coordinator
Escalation body & decision taking for Training in alignment with dedicated Stream Lead/PM
Driving and challenging Training “Coordinators” in a collaborative style
Drive Training planning and planning reviews
Plan topics and activities according to the Training Strategy
Identify and manage dependencies related to Training and each single deliverable
Steering, controlling & tracking of critical path, milestones and Training tasks
Identify, challenging, tracking and drive solving of Training issues, Risk & Task Management
Support STC preparation and post-activities
Relationship Management to key stakeholders related to Training and bridging Training interests and escalations with related bodies

Main tasks / duties
Role: Communication Coordinator
Plan topics and activities according to the Communication approach (e.g. events, come together parties, team building, sport activities, on boarding of new staff, info-events)
Set up and execute Communication plan
Identify and solve Communication needs, issues and mitigate risks
Collect data and information in a collaborative style
Set up and maintain File server
Relationship Management to key stakeholders related to Communication topics
Status & progress reporting regarding knowledge transfer
Support definition and elaboration of knowledge transfer approach
Role: Planning & Controlling PM
Driving Master plan set up and monthly Master plan review sessions a collaborative style
Conducts Master plan workshops with each Team in each Stream
Challenges planning for each deliverable
Identification of critical path in Teams on single deliverable level
Updating MS Project document
Support STC preparation and post-activities
Relationship Management to key stakeholders related to UAT and bridging Training interests and escalations with related bodies
Main tasks / duties

Role: Issue & risk log administrator
Main tasks / duties
Implement issue and risk tools (e.g. risk assessment, issue and risk tracking)
Controlling of open issues and risk
Conduct regular meeting with Team Leader to identify new issues and risks
Conduct regular meeting with Team Leader to check status and progress of issue and risk solving
Support Stream Leaders and PMs in tracking issues and risks
Maintenance of issue and risk LOG
Support STC preparation and post-activities
Relationship Management to key stakeholders related to UAT and bridging Training interests and escalations with related bodies

Balk Plan

Work Packages

HR labor law and basic staff analyses
Accounting and Tax consultancy and funding
Outsourcing legal analyses
IT Asset analyses (asset inventory verification, documentation, valuation)
IT hardware and software contract analyses
Identification of Bank Business critical applications
Identification of HW and SW optimization
Concept for saving areas (e.g. branch virtualization)
Concept for usage of HO OS infrastructure equipment (e.g. for testing) by OS
Concept for usage of HO OS Software development units by OS
OS purchase and vendor strategy
Concept for System- and solution architecture
Definition of SLAs and Service price calculation
Real estate
Security
Work Packages