Performance Management - IT

August 24th, 2017 3:42 PM
Performance Management - IT
Customer Satisfaction
Business Partner Scoring of IT Effectiveness
Operational Excellence
Percentage of Requests Resolved Within SLA
IT Spending
IT Spending as a Percentage of Revenue
Capacity
Percentage of IT Manpower offered for Investment
Retired
Number of IT Systems Removed from the Portfolio

August 24th, 2017 3:42 PM
Performance Management - IT
Operational Excellence
Percentage of Requests Resolved Within SLA
IT Spending
IT Spending as a Percentage of Revenue
Capacity
Percentage of IT Manpower offered for Investment
Retired
Number of IT Systems Removed from the Portfolio

August 24th, 2017 3:42 PM
Performance Management - IT
Customer Satisfaction
Business Partner Scoring of IT Effectiveness
Operational Excellence
Percentage of Requests Resolved Within SLA
IT Spending
IT Spending as a Percentage of Revenue

August 24th, 2017 3:42 PM
Performance Management - IT
Operational Excellence
Percentage of Requests Resolved Within SLA
IT Spending
IT Spending as a Percentage of Revenue