Practical tasks

Vocabulary

1 ____________corporate clients by phone and 2_________ incentive travel programmes to Boards of
Directors
3_________ and 4_________ new sales reps
5________ sales targets for every month and 6________ annual objectives by twenty per cent
contacted ,recruited, exceeded, met , presented, trained
7__________ sales materials and 8_______ innovative advertising campaigns 9__________ and 10________ a team of 40 telesales operators 11_________ a working party and 12_______ proposals for a new e-commerce division
Chaired, designed ,managed ,drew up, motivated, implemented
Complete the CV with appropriate action verbs from the boxes

Decide which verbs from the box can refer to people who …
1 are currently enjoying having no work
2 lost their jobs due to poor company performance
3 are making positive career moves
4 are leaving a job they were unhappy with
5 are making a geographical change
6 lost their job due to disciplinary problems
to be laid off, to quit, to be on assignment, to be promoted, to be suspended ,to be resting, to be made redundant, to be transferred, to take a sabbatical, to give in your notice ,to be dismissed ,to join a company

Use the action verbs from the box to complete this email cover letter
broken
capture
developed
doubled
exceeded
modernized
obtained
optimize
present
trained

Here are some facts about Nokia. Complete the sentences with the correct words

Complete the table of word families

Complete the word grid with the names of famous companies described below.
American computer manufacturer
German electronics and engineering company.
Trendy clothing designer from Italy
Famous British sports car company owned by Ford
Famous German manufacturer of sportswear
Italian producer of household appliances
French car manufacturer
French mineral water producer.

GRAMMAR

try to put all the sentences below into the correct present tense. Usually only one tense is possible
 A typical staff member still _________ (do) over 25 hours’ overtime every week even though they are told not to
.  According to today’s news, the Chinese stockmarket ___________________ (crash).
 Only older consumers usually ____________________ (buy) our products.
 As we speak, our stock price _________________ (slip) behind the rest of the market.
 At this very moment many employees _____________________ (think) about quitting.  Brand recognition _______________ (only creep up) at the present time, despite a lot of spending on marketing.
 Commercial rents ___________________ (grow) by at least ten percent every single year.
 Costs ___________________ (currently escalate).
 Costs of supplies ________________ (climb) every time that the exchange rate drops.
 Demand for luxury products __________________ (drop) due to the current recession.
 Demand for our products almost always _______________ (peak) when the economy is doing badly. The current economic outlook is good.
 Hacking attacks _____________ (shoot up) at the moment.
 In the present market, wages ____________________ (soar) even though economic growth isn’t so high.  Many employees ________________________________ (leave) in March every year.
 Our brand image _____________________ (get worse) these days due to some recent scandals.

Fill in the blank with the correct preposition
1. We would like to make up __________ our delay. You will receive free shipping on your next order.
2. If you were not satisfied _________ the items that you received, please return them and you will receive a full refund.
3. I’m calling to complain __________ one of your employees who was very rude.
4. We are investigating the issue to see which department is __________ fault.
5. Due __________ our current situation with our online system, all our shipments will arrive three days later. Sorry for the inconvenience.
6. Thank you __________ your quick response regarding the raw steel you received.
7. __________ reference to invoice #84023765, there was an error on the quantity. Instead of 25 pieces, the quantity in the box is 250 pieces.
8. I don’t know what the issue is. __________ fact, I’m sure that the issue is with shipment and not the financing department.
9. __________ behalf of our president, I would like to apologize for the vice-president’s behavior at the meeting.
10. We are very sorry __________ your items that arrived broken.

PRONUNCIATION