Содержание
- 2. Plan Definitions The solution to communication problems Problems and misunderstandings when people write e-mails to each
- 3. Definitions Communication – the process by which people exchange information or express their thoughts and feelings
- 4. How to solve 1) First, listen to the people involved or who have caused the communication
- 5. Conclusion To solve the problem when there’s obviously a conflict it is best to talk about
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Слайд 2Plan
Definitions
The solution to communication problems
Problems and misunderstandings when people write e-mails to
Plan
Definitions
The solution to communication problems
Problems and misunderstandings when people write e-mails to
each other
Conclusion
Conclusion
Слайд 3Definitions
Communication – the process by which people exchange information or express
Definitions
Communication – the process by which people exchange information or express
their thoughts and feelings
Problem – a situation that causes difficulties, a question to be considered, solved, or answered
Problem – a situation that causes difficulties, a question to be considered, solved, or answered
Слайд 4How to solve
1) First, listen to the people involved or who have
How to solve
1) First, listen to the people involved or who have
caused the communication problem in the first place
2) If the problems are quite vast and have deeply-rooted causes, you may want to secure the help of a neutral negotiator.
3) To maintain confidentiality, it is possible to use a tool such as a survey. People who might be scared to tell the truth
4) Choose to initiate group counseling or training. The point of this is to address the problem of the group, rather than focusing on just one person. The saying "united we stand, divided we fall" should become the motto of the group.
5) Do your research - perhaps the communication problem you are experiencing now has occurred before in the history of the organization. And perhaps someone knows the solution that could work now.
2) If the problems are quite vast and have deeply-rooted causes, you may want to secure the help of a neutral negotiator.
3) To maintain confidentiality, it is possible to use a tool such as a survey. People who might be scared to tell the truth
4) Choose to initiate group counseling or training. The point of this is to address the problem of the group, rather than focusing on just one person. The saying "united we stand, divided we fall" should become the motto of the group.
5) Do your research - perhaps the communication problem you are experiencing now has occurred before in the history of the organization. And perhaps someone knows the solution that could work now.
Слайд 5Conclusion
To solve the problem when there’s obviously a conflict it is best
Conclusion
To solve the problem when there’s obviously a conflict it is best
to talk about it face to face or on the phone, but it is for small dispute or misunderstandings. But if you know how to use it, e-mail can be an effective tool to avoid and even resolve conflicts.
It takes out the visual information that can be particularly useful for multicultural team because you can avoid the misunderstandings that can be caused by different communication style and differences in things like body space or eye contact.
It takes out the visual information that can be particularly useful for multicultural team because you can avoid the misunderstandings that can be caused by different communication style and differences in things like body space or eye contact.
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