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- 3. Block style There are many ways to lay out a business letter. The letters from Intercity
- 4. Senders address (without name) including phone number and e-mail Our ref Your ref Date Recipients name
- 5. The date Be careful with the date! In Britain, they write the date first, but in
- 6. use Our ref. and Your ref. only if you and the recipient use a letter filing
- 7. start your letter with e.g. Dear Mr. Brown or Dear Ms. Jameson if you know the
- 8. How would you write these dates in a letter? a) Jan.16th, 1988 b) 6/11/03 (UK) c)
- 9. Dear…/Yours… Here are some ways to open a letter.
- 10. check yourselves
- 11. The way you close a letter depends on how you open it.
- 12. Subject headings The letter to Jakarta Furnishings (1.1) has a heading, Office furniture. This says what
- 13. Put in the missing openings and closings a )The Manager Fuchi Bank Tokyo Dear………. Yours……… b)
- 14. c) Ms В Carrillo Restaurante iBien Padre Guadalajara Dear………… ………………. d) The Manageress Bells Supermarket 76
- 15. e) Trufit Shoe Co. 841 Pacific St Los Angeles ………………… …………………. f) Mrs H Cheng 5
- 16. There are ten mistakes in this letter. Can you find them? Write out the letter correctly,
- 17. Dear valued customer, You have been our customer since we opened our business last year. It's
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