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- 2. Formal organizations large secondary groups organized to achieve their goals efficiently. operate in a deliberate way,
- 5. Industries and businesses are the most common types of utilitarian organizations. All employees and workers, but
- 6. (or voluntary organizations) Participants are controlled by the norms and values of the organization. Normative Organizations
- 7. A coercive organization uses force to control those at the bottom of the structure.
- 8. A total institution is an organization that is cut off from the rest of society, forming
- 9. All of these types of organizations, especially as they grow in population size, tend to become
- 16. CHARACTERISTICS OF BUREAUCRACY Max Weber (1978; orig. 1921) Specialization. Hierarchy of offices. Rules and regulations. Technical
- 17. A bureaucracy is an organization with a special set of characteristics: A division of labor among
- 19. Authority refers to "legitimate" power; all forms of government operate as a form of authority in
- 20. Charisma is the extraordinary, sometimes supernatural, qualities of a person. Charisma is derived more from the
- 21. In a system of rational-legal authority, leaders are legitimized by the rule of law. They derive
- 22. The Realities of bureaucracy 1. The Impersonal Treatment of Clients.
- 23. The Realities of bureaucracy 2. Paperwork and Red Tape. 3. Rules and Regulations. The following account
- 24. The Realities of bureaucracy 4. The Bureaucratic Personality
- 25. 5.The Informal System. The Realities of bureaucracy
- 26. The tendency toward Oligarchy An oligarchy is characterized by a small group of people at the
- 27. Conflict in Organizations Conflict between individuals or groups within organizations is pervasive because individuals have incompatible
- 28. Can Bureaucracy Be Eliminated? Most contemporary observers think that the clock cannot be turned back. "As
- 29. Institutions are a set of groups and organizations with norms and values that center around the
- 30. Society A society is a population living in a given territory, with a social structure, and
- 31. Societies are most commonly described in terms of their economic systems. The long history of human
- 32. Industrial societies are those in which the predominant economic activity is the production of manufactured goods.
- 33. The postindustrial society describes a society that was formerly industrial but is now primarily engaged in
- 34. A Sociological Classification of Societies The relationships between people are different in modern societies than in
- 35. Gemeinschaft societies are characterized by very personal face-to-face relationships such as those that exist in families,
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