Efficiency of using of outsourcing by transport and logistics companies

The purpose - to analyze, substantiate and develop practical recommendations on the possibilities for integrating outsourcing into the logistics system of the retail network.
The object of the study – activity of the company LLC "Silpo Logistics" .
The subject of the study – using of outsourcing by transport and logistics companies.
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Theoretical and methodological principles of efficiency of outsourcing activities in transport and logistics organizations
Outsourcing is a business practice in which services or job functions are farmed out to a third party.
Outsourcing of logistics services has benefits:
- Allows to increase business efficiency
- Leaves more free time for profile activities
- Provides previously unavailable features
- Reduces enterprise costs
- Automates production processes
- Provides stability and security
Outsourcing of logistics services can reduce the cost of :
- Rental and maintenance of premises for a warehouse, office or garage
- Staff salaries (as well as bonuses, vacation, sick leave and other compensations)
- Training and advanced training of full-time specialists
- Equipment and digital technology
- Transport and its maintenance
- Cargo delivery (including storage and maintenance)
- Organization of international cargo transportation
- Taxes, insurance and other contributions
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General characteristics of Silpo Food LLC
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Silpo-Food Limited Liability Company is owned by the Fozzy Group.
The company was established in 1998.
Fozzy Group is one of the largest trade and industrial groups in Ukraine, has more than 600 outlets throughout the country and more than 35,000 items.

Research of operational activity of Silpo Food LLC
Number of freight cars
Volumes of retail trade
Regional structure turnover retail trade in
Ukraine
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Dynamics shops «Silpo Food» LLC

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Research of operational activity of Silpo Logistics LLC
Dynamics indicators of import
Scheme of logistics systems in «Silpo Food» LLC
Share of own and hired transport
Dynamics received / shipped auto with central warehouse

Forecasting the types of cooperation and competitive relations of Silpo Logistics LLC in the near future with the use of outsourcing
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Supply chain hybrid supply chain
The process of making an online order in the stores «Silpo»
A new hybrid model of the store has emerged, based on technology and automation, consumer behavior research, inventory, design and human resource involvement.
The hybrid store model will allow customers to seamlessly interact and shop both offline in the physical store and online among a wide range of retail categories and product lines. This new model remains convenient for offline shopping, but at the same time uses the logistical opportunities for online shopping.

Forecasting the number of customers who will use the delivery service
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The method of extrapolation of time series
Data for calculating the projected number of Silpo customers
Estimated number of «Silpo» customers

Comparing advantages and disadvantages of different approaches to organizing delivery service
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Calculations of total costs for the organization of its own delivery service and its outsourcing
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As we can see from the chart, already in 2022 our project recommendations will be cost-effective and will bring Silpo additional profits.

The method of choosing a service provider based on integrated assessment
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Expert assessments according to selected criteria
Calculation of integral assessment
According to the calculations, the most attractive carrier is Zakaz.ua.
Consequently, LLC "Silpo Logistics" needs to consider the expediency of transferring the function of online goods delivery to Zakaz.ua.