Management Communication

Communication
Elements
Activities
Symbols
Confirmation

Communication
Elements
Sender
Receiver
Communication object

Communication
Communication objects
Data
Knowledge
Unchecked parameters and characteristics
Checked parameters and characteristics
Rumors
a currently circulating story or report of uncertain or doubtful truth
INFORMATION
Relevant data with direct meaning

Communication
Communication objects
Data
Knowledge
Unchecked parameters and characteristics
Checked parameters and characteristics
Rumors
a currently circulating story or report of uncertain or doubtful truth
INFORMATION
Relevant data with direct meaning

Communication
Communication objects
INFORMATION

Communication
INFORMATION
Characteristics
Qualitative Characteristics
Validity – measure of the information being close to the information source

Communication
N.B.
The way to protect yourself from the non-confirmation with the qualitative characteristics is to get so close to the information source as possible…

Communication
Validity of the information source
Access of the informant to the information source

Communication
Validity of the information source
Access of the informant to the information source
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Communication
Validity of the information source
Access of the informant to the information source
Special knowledge, needed for the differentiation of the information

Communication
INFORMATION
Characteristics
Qualitative Characteristics
Validity – measure of the information being close to the information source
Objectivity - measure of the reality reflection (no distortion)
Certainty - measure of the possibility to make opposite conclusions

Communication
INFORMATION
Characteristics
Qualitative Characteristics
Quantitative Characteristics
Completeness - measure of comfirmation of the information with the aims of its gaining
Relevance – measure of the proximity of the information to the question itself

Communication
INFORMATION
Characteristics
Qualitative Characteristics
Quantitative Characteristics
Value Characteristics
Information price – costs for gaining the information
Actuality – information importance for the desired project

Communication
INFORMATION
Kinds
By the time division
operative
tactic
strategic

Communication
INFORMATION
According to source kinds
operative
expert
agent
Indirect intelligence
features

Communication
INFORMATION
Indirect intelligence
features
Correlation between events is always probabilistic
Different events can be explained in different ways
Regularity may not occur

Communication
Communication stages
1. Coding
Tracelogicly there could be defined sprinkling destructions of the path.

Communication
Communication stages
1. Coding
2. Channel choice
Verbal
Intonation
Sense
Non-verbal
Written communication

Communication
Communication stages
1. Coding
2. Channel choice
3. Message sending

Communication
Communication stages
1. Coding
2. Channel choice
3. Message sending
4. Decoding

Communication
Filters
Psychological
Physiological

Communication
Communication stages
1. Coding
2. Channel choice
3. Message sending
4. Decoding
5. Feedback

Communication
Communication types by participants
Interpersonal Communication

Communication
Communication types by participants
Interpersonal Communication
Communication between a person and a group

Communication
Communication types by participants
Interpersonal Communication
Communication between a person and a group
Communication between groups

Communication
Communication types by cooperation
Informal
Formal

Communication
Communication types by form
Star-formed

Communication
Communication types by form
Ring-formed
Star-formed

Communication
Communication types by form
Ring-formed
Star-formed
Full

Communication
Communication types by form
Ring-formed
Star-formed
Full
Grapevine

Communication
Communication barriers
Micro barriers
Opinion of sender and receiver
Choice of media
Interference and noises

Communication
Communication barriers
Micro barriers
Macro barriers
Information overload
Lack of time
Information as payment

Communication
Communication barriers
Micro and Macro barriers make the communication process more complicated and cause
CONFLICTS