ECIS. User trraining

User Training Guide History
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Version 1: base line version by ECIS development team
Version 2: version 1 improved by adding animation and description updates by MENA Business IT

What ECIS Does?
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ECIS has improved operational efficiency in…
Converging ECS and AXIS as a single service, now called ECIS
AXIS and ECS are still two separate modules but bundle together in ECIS

What You Will Learn?
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By the end of this session, you will be able to…
Generate Events and Checkpoints
Generate Handling Instruction (HI)
Query & Release Handling Instruction (HI)

How to Login in ECIS?
LDAP Username & password are required to login
Single Sign-On with LDAP ID that user is already logged-in windows
User will be redirected to UMEX page once opens the ECIS URL.
Note: DONOT add this UMEX URL in favorite
Other users not logged-in windows currently can also login ECIS with their LDAP/Password

Save Your Link – Before you start!
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[Right Click] on bookmarks bar in Chrome and then select [Add page…]
Give a name and copy and paste URL into URL box
Select your desired location to save the bookmark
Remember: Chrome is the [Recommended] browser

Role and Facility Selection Screen
After successful login, user will be re-directed to Role and Facility selection page
User will not be asked Role/Facility section if has only one role & facility access

General Information – ECIS Header
Bars to view Side Panel
Local date & time
Login Location
Configuration (Global and Country admin)
User name and role (user can switch role if user has more than one role assigned)
Default language (can be changed if available)
Quick access tab for key functions.
Default is [Query & Release]

General Information – ECIS Header Menu
User Role and Facility selection/switch and user Sign-out
List of configuration for AXIS and ECS
AXIS functions
ECS functions
Note: Batch upload not available in scanner
Versions of AXIS and ECS
AXIS and ECS functions can be enabled and disabled based on user role

Updating Role & Facility

Switch Role & Facility
User can switch Role & Facility by accessing dropdown menu under LDAP ID.
Click to access edit user profile
Switch Role and Facility
Click save
Click to logout from ECIS

Language Selection

Language Selection
Users can switch between Preferred Language available in ECIS,
Default language is English
Preferred Language can only be selected if country translation is available in ECIS
Only two languages are available
Default language (EN)
Preferred language (Local translated)
Note: Contact your regional representative for local language availability

Event Generation

Event Generation – Overview
User can access Create Event by selecting “Event” in side panel or Quick Access
Read-only field, displayed after Event is selected
Dropdown to select Event description, or
Type Checkpoint code [UD] or description [Broker to Clear]
Notification panel will show status of successfully scanned event code and reason.
if user scans HWB or ACS MAWB, number of pieces is required
If user scans PID or HUID, number of pieces is not required

Event Generation – Extra Information
Events/Checkpoints Generation with Parameter Input
Extra information textbox will appear to key in the required information
Dropdown to select Event description, or
Type Checkpoint code [OH] or description [INSPECTION BY]
Angle brackets <> means that Event requires extra information

Event Generation – No Extra Information
Events/Checkpoints Generation without Parameter Input
Extra information textbox will not appear
dropdown to select Event description, or
Type Checkpoint code [OH] or description [ARRIVED TOO LATE……]

Event Generation – HI Detection
HI is detected during Events/Checkpoints generation
In order to detect HI for Event/Checkpoint, ECIS support is required to configure it per location at ECIS backend.
Particular HI detection can be configured on SVA, FAC, Event Type and Reason code combination.
Note: Country need to raise ticket to get it enabled.
By default: No detection until country asks ECIS support to configure for SVA-FAC!

Event Generation – Duplication Detection
Alert when scanning ID twice for an Event/Checkpoint
The alert will pop-up when same ID is scanned twice under same Event/Checkpoint without leaving the screen.
Alert is not configurable (same behavior already exists in WCC).
Note: User can go to any other page and come back to Event Generation page to scan same Event for the same ID.
Default behavior as already exists in WCC.
Not configurable.

Batch Upload

Batch Upload – How to…
User is allowed to download the Checkpoints CSV template based on User Role assigned.
Multiple CSV templates download is possible in a Zip format.
Checkpoint templates are still in same format as in WCC.
User is able to upload maximum 5 CSV files at one time.
ECIS is only allowing user to upload next CSV file after the file in progress is completed (if not allowed to upload more while first file is in progress).
ECIS will show error if CSV file exceeds more than 1000 rows limit.
Error checking: User is able to save checkpoint upload result file for after processing is completed.
User is NOT able to download checkpoint upload result file if successfully processed.
STEP 1
STEP 2
STEP 3
Note: User is NOT able to save checkpoint upload result while processing is in progress.