Слайд 2BUSINESS COMMUNICATION
Business communication is a special type of communication that is implemented
![BUSINESS COMMUNICATION Business communication is a special type of communication that is](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-1.jpg)
in the joint professional activities of people.
Слайд 3FORMS OF BUSINESS COMMUNICATION
Business conversation
Business meeting
Business negotiation
Interview
Phone business conversation
![FORMS OF BUSINESS COMMUNICATION Business conversation Business meeting Business negotiation Interview Phone business conversation](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-2.jpg)
Слайд 4INTERVIEW WHEN APPLYING FOR A JOB
![INTERVIEW WHEN APPLYING FOR A JOB](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-3.jpg)
Слайд 5NTERVIEW WHEN APPLYING FOR A JOB.
TYPES OF INTERVIEWS
Structured
Situational
Projective
Behavioral
Stressful
Team
![NTERVIEW WHEN APPLYING FOR A JOB. TYPES OF INTERVIEWS Structured Situational Projective Behavioral Stressful Team](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-4.jpg)
Слайд 6STRUCTURED INTERVIEW
In this type of interview, the applicant answers the standard questions
![STRUCTURED INTERVIEW In this type of interview, the applicant answers the standard](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-5.jpg)
when applying for a job: what is Your education? Where did you work before? Why did you quit? What are your expectations for the future position?
Слайд 7STRUCTURED INTERVIEW
The goal is to get basic information from the applicant for
![STRUCTURED INTERVIEW The goal is to get basic information from the applicant](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-6.jpg)
the position, find out the level of their qualifications, and verify the accuracy of the voiced information and the real one (according to documents).
Слайд 8SITUATIONAL INTERVIEW
(CASE INTERVIEW)
Hypothetical questions are asked: the applicant is offered a
![SITUATIONAL INTERVIEW (CASE INTERVIEW) Hypothetical questions are asked: the applicant is offered](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-7.jpg)
specific situation and asked to tell what actions they will take in it. The employer has template questions and answers to the proposed situations.
Слайд 9SITUATIONAL INTERVIEW
(CASE INTERVIEW)
A typical situation (case) helps to identify the professional
![SITUATIONAL INTERVIEW (CASE INTERVIEW) A typical situation (case) helps to identify the](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-8.jpg)
and personal qualities of an employee and create a characteristic portrait of him.
Слайд 10
PROJECTIVE INTERVIEW
The applicant must be prepared for quick and clear answers. The
![PROJECTIVE INTERVIEW The applicant must be prepared for quick and clear answers.](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-9.jpg)
interview is conducted at a fast pace, without giving time to think about the answers.
Слайд 11PROJECTIVE INTERVIEW
In such an interview, you need to comment on the actions
![PROJECTIVE INTERVIEW In such an interview, you need to comment on the](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-10.jpg)
of third-party people who have fallen into various situations. It is natural for a person to put himself in the place of another person when assessing someone else's situation and solve the situation based on his own experience and knowledge.
Слайд 12
BEHAVIORAL INTERVIEW
The goal is to identify the behavior model and personal qualities
![BEHAVIORAL INTERVIEW The goal is to identify the behavior model and personal](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-11.jpg)
of the applicant. Otherwise, it's a competency interview.
The applicant is offered problematic situations in which he should participate. Special attention is paid to life experience.
Слайд 13
BEHAVIORAL INTERVIEW
The applicant must tell us how they acted when solving various
![BEHAVIORAL INTERVIEW The applicant must tell us how they acted when solving](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-12.jpg)
problems.
During the interview, his professional qualities are revealed, his ability to solve problems at work.
Слайд 14
STRESSFUL INTERVIEW
In such an interview, the applicant will be provoked to conflict.
![STRESSFUL INTERVIEW In such an interview, the applicant will be provoked to](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-13.jpg)
The candidate must be prepared for provocative questions.
Слайд 15STRESSFUL INTERVIEW
What matters is not the correct answer, but the correct response
![STRESSFUL INTERVIEW What matters is not the correct answer, but the correct](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-14.jpg)
to the question.
Stress tolerance and tendency to conflicts are checked.
Слайд 16GROUP INTERVIEW
Several candidates are present at the interview at the same time.
This
![GROUP INTERVIEW Several candidates are present at the interview at the same](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-15.jpg)
type of interview is used to save time by covering as many applicants as possible.
Слайд 17GROUP INTERVIEW
In a group interview, when comparing a larger number of candidates,
![GROUP INTERVIEW In a group interview, when comparing a larger number of](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-16.jpg)
you can see the main shortcomings of the applicant's personality and its advantages (friendliness, sociability, etc.).
Слайд 18
SECRETS OF A SUCCESSFUL INTERVIEW
The "seven seconds" rule is the first impression.The
![SECRETS OF A SUCCESSFUL INTERVIEW The "seven seconds" rule is the first](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-17.jpg)
candidate's assessment begins with the first impression. Posture is important: you can't slouch. The pose should correspond to the winner's pose – raised head, straightened shoulders. But not arrogance. The handshake is firm, confident, and the palms are dry.
Слайд 19SECRETS OF A SUCCESSFUL INTERVIEW
The "thirty seconds" rule is to attract the
![SECRETS OF A SUCCESSFUL INTERVIEW The "thirty seconds" rule is to attract](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-18.jpg)
interviewer.
Correctly selected clothing (the company's dress code).
Preference is given to a business style without unnecessary accessories.
Clothing and shoes must be clean.
Слайд 20SECRETS OF A SUCCESSFUL INTERVIEW
A story about yourself is a demonstration of
![SECRETS OF A SUCCESSFUL INTERVIEW A story about yourself is a demonstration](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-19.jpg)
professionalism.
A short story about achievements and skills. We use dates, numbers, and pay attention to the results that were achieved.
Слайд 21
SECRETS OF A SUCCESSFUL INTERVIEW
Tell us about your personal achievements:
What did
![SECRETS OF A SUCCESSFUL INTERVIEW Tell us about your personal achievements: What](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-20.jpg)
you do? What has developed? What did you prepare? What did you learn? What did you implement? What has improved? Actions must be effective and completed (action + result).
Слайд 22SECRETS OF A SUCCESSFUL INTERVIEW
Silent "enemies" – the importance of non-verbal means.
Control
![SECRETS OF A SUCCESSFUL INTERVIEW Silent "enemies" – the importance of non-verbal](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-21.jpg)
your body language, don't cross your arms over your chest, don't cross your legs, and avoid excessive gestures or fidgeting in your chair – all these are signs of closeness and unwillingness to engage in dialogue.
Слайд 23
SECRETS OF A SUCCESSFUL INTERVIEW
Show interest in the conversation, show no discomfort
![SECRETS OF A SUCCESSFUL INTERVIEW Show interest in the conversation, show no discomfort in the situation.](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-22.jpg)
in the situation.
Слайд 24SECRETS OF A SUCCESSFUL INTERVIEW
Constructive and prepared.
It is advisable to take
![SECRETS OF A SUCCESSFUL INTERVIEW Constructive and prepared. It is advisable to](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-23.jpg)
a notebook and a pen for the interview to write down important points concerning the future position.
You can use electronic tools.
You must demonstrate interest in working for the company.
Слайд 25
SECRETS OF A SUCCESSFUL INTERVIEW
End of the meeting.
At the end of the
![SECRETS OF A SUCCESSFUL INTERVIEW End of the meeting. At the end](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-24.jpg)
interview, you should ask about when to wait for a call with a decision about the vacancy.
Слайд 26SECRETS OF A SUCCESSFUL INTERVIEW
End the conversation with General phrases and thank
![SECRETS OF A SUCCESSFUL INTERVIEW End the conversation with General phrases and](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-25.jpg)
the other person for their time.
Remember, any experience (even negative ones) is an invaluable lesson that helps us move forward, work on ourselves.
Слайд 27PROHIBITED
Delay
Untidy appearance
Rudeness
Silence
![PROHIBITED Delay Untidy appearance Rudeness Silence](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-26.jpg)
Слайд 28
PROHIBITED
Swagger [ˈswægə]
Lies [laɪ]
Arrogance [ˈærəgəns]
Smell of alcohol or cigarettes
![PROHIBITED Swagger [ˈswægə] Lies [laɪ] Arrogance [ˈærəgəns] Smell of alcohol or cigarettes](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-27.jpg)
Слайд 29
PROHIBITED
Verbosity
Boast of personal connections with famous and influential people
Ask about what the
![PROHIBITED Verbosity Boast of personal connections with famous and influential people Ask](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-28.jpg)
company does (you should know this if you are going to work there)
Слайд 30
PROHIBITED
Criticize the former management (you are not a Snitch or a complainer)
Tell
![PROHIBITED Criticize the former management (you are not a Snitch or a](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-29.jpg)
the employer about your personal life (it does not apply to work)
Слайд 31
STANDARD INTERVIEW QUESTIONS
1. What can you tell us about yourself?
2. Why did
![STANDARD INTERVIEW QUESTIONS 1. What can you tell us about yourself? 2.](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-30.jpg)
you leave your previous job?
3. What exactly are you interested in our company?
4. What were your responsibilities in your previous job?
5. What can you say about your strengths and weaknesses?
Слайд 32
STANDARD INTERVIEW QUESTIONS
6. What salary would you like to have for this
![STANDARD INTERVIEW QUESTIONS 6. What salary would you like to have for](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-31.jpg)
job?
7. What information do you have about our company?
8. Who do you see yourself in 5-10 years?
9. What criteria do you use when choosing a job?
Слайд 33
NON-STANDARD INTERVIEW QUESTIONS
1. What are your thoughts about your future boss?
2. What
![NON-STANDARD INTERVIEW QUESTIONS 1. What are your thoughts about your future boss?](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-32.jpg)
will you pay more attention to: family or work?
3. What are the characteristics of a good Manager?
Слайд 34NON-STANDARD INTERVIEW QUESTIONS
4. Are you a conflicted person?
5. If you respond to
![NON-STANDARD INTERVIEW QUESTIONS 4. Are you a conflicted person? 5. If you](/_ipx/f_webp&q_80&fit_contain&s_1440x1080/imagesDir/jpg/1180925/slide-33.jpg)
criticism in your last job?
6. What is the ideal company?