2_5381934960686932266

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BUSINESS COMMUNICATION

Business communication is a special type of communication that is implemented

BUSINESS COMMUNICATION Business communication is a special type of communication that is
in the joint professional activities of people.

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FORMS OF BUSINESS COMMUNICATION

Business conversation
Business meeting
Business negotiation
Interview
Phone business conversation

FORMS OF BUSINESS COMMUNICATION Business conversation Business meeting Business negotiation Interview Phone business conversation

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INTERVIEW WHEN APPLYING FOR A JOB

INTERVIEW WHEN APPLYING FOR A JOB

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NTERVIEW WHEN APPLYING FOR A JOB. TYPES OF INTERVIEWS

Structured
Situational
Projective
Behavioral
Stressful
Team

NTERVIEW WHEN APPLYING FOR A JOB. TYPES OF INTERVIEWS Structured Situational Projective Behavioral Stressful Team

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STRUCTURED INTERVIEW

In this type of interview, the applicant answers the standard questions

STRUCTURED INTERVIEW In this type of interview, the applicant answers the standard
when applying for a job: what is Your education? Where did you work before? Why did you quit? What are your expectations for the future position?

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STRUCTURED INTERVIEW

The goal is to get basic information from the applicant for

STRUCTURED INTERVIEW The goal is to get basic information from the applicant
the position, find out the level of their qualifications, and verify the accuracy of the voiced information and the real one (according to documents).

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SITUATIONAL INTERVIEW (CASE INTERVIEW)

Hypothetical questions are asked: the applicant is offered a

SITUATIONAL INTERVIEW (CASE INTERVIEW) Hypothetical questions are asked: the applicant is offered
specific situation and asked to tell what actions they will take in it. The employer has template questions and answers to the proposed situations.

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SITUATIONAL INTERVIEW (CASE INTERVIEW)

A typical situation (case) helps to identify the professional

SITUATIONAL INTERVIEW (CASE INTERVIEW) A typical situation (case) helps to identify the
and personal qualities of an employee and create a characteristic portrait of him.

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PROJECTIVE INTERVIEW

The applicant must be prepared for quick and clear answers. The

PROJECTIVE INTERVIEW The applicant must be prepared for quick and clear answers.
interview is conducted at a fast pace, without giving time to think about the answers.

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PROJECTIVE INTERVIEW

In such an interview, you need to comment on the actions

PROJECTIVE INTERVIEW In such an interview, you need to comment on the
of third-party people who have fallen into various situations. It is natural for a person to put himself in the place of another person when assessing someone else's situation and solve the situation based on his own experience and knowledge.

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BEHAVIORAL INTERVIEW

The goal is to identify the behavior model and personal qualities

BEHAVIORAL INTERVIEW The goal is to identify the behavior model and personal
of the applicant. Otherwise, it's a competency interview.
The applicant is offered problematic situations in which he should participate. Special attention is paid to life experience.

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BEHAVIORAL INTERVIEW

The applicant must tell us how they acted when solving various

BEHAVIORAL INTERVIEW The applicant must tell us how they acted when solving
problems.
During the interview, his professional qualities are revealed, his ability to solve problems at work.

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STRESSFUL INTERVIEW

In such an interview, the applicant will be provoked to conflict.

STRESSFUL INTERVIEW In such an interview, the applicant will be provoked to

The candidate must be prepared for provocative questions.

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STRESSFUL INTERVIEW

What matters is not the correct answer, but the correct response

STRESSFUL INTERVIEW What matters is not the correct answer, but the correct
to the question.
Stress tolerance and tendency to conflicts are checked.

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GROUP INTERVIEW

Several candidates are present at the interview at the same time.
This

GROUP INTERVIEW Several candidates are present at the interview at the same
type of interview is used to save time by covering as many applicants as possible.

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GROUP INTERVIEW

In a group interview, when comparing a larger number of candidates,

GROUP INTERVIEW In a group interview, when comparing a larger number of
you can see the main shortcomings of the applicant's personality and its advantages (friendliness, sociability, etc.).

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SECRETS OF A SUCCESSFUL INTERVIEW

The "seven seconds" rule is the first impression.The

SECRETS OF A SUCCESSFUL INTERVIEW The "seven seconds" rule is the first
candidate's assessment begins with the first impression. Posture is important: you can't slouch. The pose should correspond to the winner's pose – raised head, straightened shoulders. But not arrogance. The handshake is firm, confident, and the palms are dry.

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SECRETS OF A SUCCESSFUL INTERVIEW

The "thirty seconds" rule is to attract the

SECRETS OF A SUCCESSFUL INTERVIEW The "thirty seconds" rule is to attract
interviewer.
Correctly selected clothing (the company's dress code).
Preference is given to a business style without unnecessary accessories.
Clothing and shoes must be clean.

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SECRETS OF A SUCCESSFUL INTERVIEW

A story about yourself is a demonstration of

SECRETS OF A SUCCESSFUL INTERVIEW A story about yourself is a demonstration
professionalism.
A short story about achievements and skills. We use dates, numbers, and pay attention to the results that were achieved.

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SECRETS OF A SUCCESSFUL INTERVIEW

Tell us about your personal achievements:
What did

SECRETS OF A SUCCESSFUL INTERVIEW Tell us about your personal achievements: What
you do? What has developed? What did you prepare? What did you learn? What did you implement? What has improved? Actions must be effective and completed (action + result).

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SECRETS OF A SUCCESSFUL INTERVIEW

Silent "enemies" – the importance of non-verbal means.
Control

SECRETS OF A SUCCESSFUL INTERVIEW Silent "enemies" – the importance of non-verbal
your body language, don't cross your arms over your chest, don't cross your legs, and avoid excessive gestures or fidgeting in your chair – all these are signs of closeness and unwillingness to engage in dialogue.

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SECRETS OF A SUCCESSFUL INTERVIEW

Show interest in the conversation, show no discomfort

SECRETS OF A SUCCESSFUL INTERVIEW Show interest in the conversation, show no discomfort in the situation.
in the situation.

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SECRETS OF A SUCCESSFUL INTERVIEW

Constructive and prepared.
It is advisable to take

SECRETS OF A SUCCESSFUL INTERVIEW Constructive and prepared. It is advisable to
a notebook and a pen for the interview to write down important points concerning the future position.
You can use electronic tools.
You must demonstrate interest in working for the company.

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SECRETS OF A SUCCESSFUL INTERVIEW

End of the meeting.
At the end of the

SECRETS OF A SUCCESSFUL INTERVIEW End of the meeting. At the end
interview, you should ask about when to wait for a call with a decision about the vacancy.

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SECRETS OF A SUCCESSFUL INTERVIEW

End the conversation with General phrases and thank

SECRETS OF A SUCCESSFUL INTERVIEW End the conversation with General phrases and
the other person for their time.
Remember, any experience (even negative ones) is an invaluable lesson that helps us move forward, work on ourselves.

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PROHIBITED

Delay
Untidy appearance
Rudeness
Silence

PROHIBITED Delay Untidy appearance Rudeness Silence

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PROHIBITED

Swagger [ˈswægə]
Lies [laɪ]
Arrogance [ˈærəgəns]
Smell of alcohol or cigarettes

PROHIBITED Swagger [ˈswægə] Lies [laɪ] Arrogance [ˈærəgəns] Smell of alcohol or cigarettes

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PROHIBITED

Verbosity
Boast of personal connections with famous and influential people
Ask about what the

PROHIBITED Verbosity Boast of personal connections with famous and influential people Ask
company does (you should know this if you are going to work there)

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PROHIBITED

Criticize the former management (you are not a Snitch or a complainer)
Tell

PROHIBITED Criticize the former management (you are not a Snitch or a
the employer about your personal life (it does not apply to work)

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STANDARD INTERVIEW QUESTIONS

1. What can you tell us about yourself?
2. Why did

STANDARD INTERVIEW QUESTIONS 1. What can you tell us about yourself? 2.
you leave your previous job?
3. What exactly are you interested in our company?
4. What were your responsibilities in your previous job?
5. What can you say about your strengths and weaknesses?

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STANDARD INTERVIEW QUESTIONS

6. What salary would you like to have for this

STANDARD INTERVIEW QUESTIONS 6. What salary would you like to have for
job?
7. What information do you have about our company?
8. Who do you see yourself in 5-10 years?
9. What criteria do you use when choosing a job?

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NON-STANDARD INTERVIEW QUESTIONS

1. What are your thoughts about your future boss?
2. What

NON-STANDARD INTERVIEW QUESTIONS 1. What are your thoughts about your future boss?
will you pay more attention to: family or work?
3. What are the characteristics of a good Manager?

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NON-STANDARD INTERVIEW QUESTIONS

4. Are you a conflicted person?
5. If you respond to

NON-STANDARD INTERVIEW QUESTIONS 4. Are you a conflicted person? 5. If you
criticism in your last job?
6. What is the ideal company?
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